This document refers to personal data, this is defined as information concerning any living person (a natural person who hereafter will be
called the Data Subject) that is not already in the public domain.
The Data Protection Act (DPA), Privacy and Electronic Communications Regulations (PECR) and The General Data Protection Regulation (GDPR) which is EU wide and far more extensive, seek to protect and enhance the rights of data subjects. These rights cover the safeguarding of personal data, protection against the unlawful processing of personal data and the unrestricted movement of personal data within the EU. It should be noted that GDPR does not apply to information already in the public domain such as Companies House data.
Technology Products Solutions Ltd (TPSL) is pleased to provide the following GDPR information:
Who we are
TPSL is an IT company supplying hardware, software, web based solutions, IT maintenance, VoIP phone solutions and printer ink and
other consumable sales.
TPSL uses the information collected from you to provide quotations, make telephone contact and to email you information you have requested and also promotional information which TPSL believes may be of interest to you and your business. In you making initial contact You consent to TPSL maintaining a marketing dialogue with you until you either opt out (which you can do at any stage) or we decide to desist in promoting our services. TPSL also acts on behalf of some suppliers in the capacity of data processors. When working as a data processor, TPSL will be acting on the instruction of the product suppliers for products such as VoIP phone solutions and will work hard to ensure that these suppliers are fully GDPR compliant.
Some personal data may be collected about you from the forms and surveys you complete, from records of our correspondence and phone calls and details of your visits to our website, including but not limited to personally identifying information like Internet Protocol (IP) addresses. TPSL may from time to time use such information to identify its visitors. TPSL may also collect statistics about the behaviour of visitors to its website.
Any information TPSL holds about you and your business encompasses all the details we hold about you and any sales transactions including any third-party information we have obtained about you from public sources and our own suppliers such as credit referencing agencies.
TPSL will only collect the information needed so that it can provide you with IT services, this business does not sell or broker your data.
Legal basis for processing any personal data
To meet TPSL’s contractual obligations to customers and to respond to sales enquiries.
Legitimate interests pursued by TPSL and/or its clients
To promote the IT and phone services offered by TPSL.
Through agreeing to this privacy notice you are consenting to TPSL processing your personal data for the purposes outlined. You can withdraw consent at any time by emailing [email protected] or by phoning +44 (0) 1423 881888 or writing to us, see last section for full contact details.
TPSL may on occasions pass your Personal Information to third parties exclusively to process work on its behalf. TPSL requires these parties to agree to process this information based on our instructions and requirements consistent with this Privacy Notice and GDPR. TPSL do not broker or pass on information gained from your engagement with the business without your consent. However, TPSL may disclose your Personal Information to meet legal obligations, regulations or valid governmental request. The business may also enforce its Terms and Conditions, including investigating potential violations of its Terms and Conditions to detect, prevent or mitigate fraud or security or technical issues; or to protect against imminent harm to the rights, property or safety of TPSL, its suppliers and/or the wider community.
TPSL will process personal data during the duration of any contract and will continue to store only the personal data needed for seven years after the contract has expired to meet any legal obligations. After seven years any personal data not needed will be deleted.
Data is held in the United Kingdom using an encrypted server. Some data is also stored in the US on OneDrive and Office 365. All data is backed up to Acronis, who is registered within the EU.
Your rights as a data subject
At any point whilst TPSL is in possession of or processing your personal data, all data subjects have the following rights:
In the event that TPSL refuses your request under rights of access, we will provide you with a reason as to why, which you have the right to
TPSL at your request can confirm what information it holds about you and how it is processed
You can request the following information:
To access what personal data is held, identification will be required
TPSL will accept the following forms of ID when information on your personal data is requested: a copy of your driving licence, passport, birth certificate and a utility bill not older than three months. A minimum of one piece of photographic ID listed above and a supporting document is required. If TPSL is dissatisfied with the quality, further information may be sought before personal data can be released.
All requests should be made to [email protected] or by phoning +44 (0) 1423 881888 or writing to us at the address further below.
In the event that you wish to make a complaint about how your personal data is being processed by TPSL or its partners, you have the right to complain to Technology Products Solutions Ltd’s managing director. If you do not get a response within 30 days you can complain to the ICO.
The details for each of these contacts are:
Technology Products Solutions Ltd, attention of the Managing Director
3 Hookstone Centre Hookstone Chase Harrogate North Yorkshire HG2 7HW
Telephone +44 (0) 1423 881888 or email [email protected]
Wycliffe House, Water Lane, Wilmslow, SK9 5AF
Telephone +44 (0) 303 123 1113 or visit https://ico.org.uk/global/privacy-notice/data-protection-officers-contact-details/
Issued May 2 2018 V1